Crisis Resolution and Home Treatment Team - Enfield
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Enfield Crisis Resolution and Home Treatment Team offers a rapid response and assessment of mental health crisis in the community with the possibility of comprehensive acute psychiatric care at home until the crisis is resolved. The acute care is delivered as an alternative to hospital admission for individuals with serious mental health illness who are experiencing acute difficulties.
A core value of CRHTT is the emphasis on well-being, prevention, responsive crisis support and recovery in service user’s homes. The service offers an opportunity to move towards an understanding that hospital admission is not the only option as intensive care is delivered at home to maintain a focus on ordinary living that involves continuation of relationships with families and carers. This allows service users to implement choice and control over their care and treatment. Placing the service user’s needs at the centre, the provision of interventions in their own environment allows the CRHTT to encourage service users to live their lives with familiar routines within own local community.
- Borough(s): Enfield
- Age range treated: 18+
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Address:
Ivy House, Chase Farm Hospital, The Ridgeway, Enfield, EN2 8JL
- Phone number: 020 8702 3800 – please note, this number will be directed to the 24-hour Crisis Telephone Service which you can also reach by dialling 0800 151 0023.
- Service hours: The CRHTT service operates 24 hours a day; 7 day a week; every day of the year. The teams operate over two shifts: Day Shift - 08:00hrs – 20:00hrs Night shift 20:00hrs – 08:00hrs
- Conditions treated
- How to access this service
- Who is this service for?
- What to expect
- Service manager(s)
- Useful Information
Conditions treated
Acute psychotic episode, schizophrenia, manic depression, moderate to severe depressive disorder
How to access this service
All referrals for the service go through the Crisis Telephone Service 0800 151 0023
Who is this service for?
The Crisis Resolution and Home Treatment Team provides intensive support for individuals with an acute episode of functional mental illness (e.g. acute psychotic episode, schizophrenia, manic depression, moderate to severe depressive disorder) who would otherwise require admission.
Those who present with acute stress reactions with secondary suicidal ideation/ intent who would otherwise require admission but who often respond well to brief input from home treatment.
Previously unknown people who are acutely unwell who require assessment over a 1 – 2 week period to determine the diagnosis and who otherwise would require admission.
Those with severe functional mental illness who require in-patient care and will benefit from intensive home treatment in the period following discharge from hospital.
Specific short treatments, such as the introduction of Clozapine and other a-typical psychotropic medication, which may normally require admission to hospital.
Individuals with dual diagnosis (being a diagnosis of serious mental illness and substance misuse) who become acutely mentally unwell.
People with a co-morbid personality disorder.
People with one of the above who also have a co-morbid alcohol related issues and /or who are homeless.People who are clinically appropriate for early discharge from psychiatric in-patient care. This includes in-service users at home on Section 17 leave and service users on Community Treatment Orders.
Service users will normally, but not exclusively, be permanent residents of the catchment area. The team will be expected to assess those from outside the catchment who present in crisis to determine the most appropriate way of dealing with the crisis. Temporary residents (e.g. in bed and breakfast) will not be discriminated against: the prime consideration should be need. If people are temporary residents without a local GP, again need is the key. CRHTT’s will encourage local registration, even if for a temporary residence.
Adults with co-occurring mental illness and substance misuse are eligible for home treatment when clinically appropriate. If the referred person is intoxicated at the time of referral, and the referrer feels the person is at serious risk of harm, the referrer should lead on arrangements to ensure the safety of the person until they can be fully assessed.
CRHTT will contribute to the assessment of risk and support the referrer in developing an interim plan of care until the person is medically fit for mental health assessment. CRHTT does not provide home treatment for substance misuse detoxification.CRHTT will accept referrals of adults who have taken an overdose. Advice will be given to the referrer to arrange treatment for the overdose as a priority, by transfer to A&E for physical health checks, before the CRHTT assessment proceeds.
Age range treated
CRHTTs primarily provide crisis assessment, followed by home treatment where appropriate, where the crisis episode is of such severity that admission to hospital is being considered, to the following:
- Those aged 18 years and over with mental health problems.
- Older persons under the care of adult mental health community teams.
- Adolescents under exceptional circumstances (please see CAMHS notes below).
- Older persons under the care of older persons mental health community teams presenting with functional mental problems.
CAMHS provide services for service users in crisis who are aged under 18. If a child/adolescent (under 18 years old) with mental health problems presents in crisis at A&E out of hours, CRHTT will support duty doctors in their assessment. If a 16 – 18 year old requires out of hours crisis support awaiting follow up from the Adolescent Outreach team during usual working hours, CRHTT will provide that support.
What to expect
The CRHTT’s model focuses on recovery and the interconnection between biology, psychology and socio-environmental factors, considering these factors equally during assessments and treatment interventions. Following the acceptance onto the CRHTT caseload, the team identifies short term and long-term care plans that are flexible to respond rapidly to changes in the clinical presentation. The planning of visits and treatment interventions are discussed and personally tailored to the individual’s needs.
Involving service users, families/carers and multidisciplinary partners – the team provides intense support throughout the crisis that may include assistance with basics of daily living, advice and ongoing explanation/education about the crisis, monitoring of mental state and medication compliance and robust risk management plans. Interventions aimed at increasing resilience may consist of effective problem solving, coping strategies and stress management with efforts made to identify and decrease conditions that leaves service users vulnerable.
The CRHTT view recovery from crisis as an important opportunity to understand why the crisis happened and how to prevent it in the future. The support from the team is always time limited but this is according to need, rather than according to certain timeframe. The CRHTT staff are guests in people’s homes, promoting an understanding that mental health illness is only one aspect of their lives.
The CRHTT service aims to provide excellent quality assessments and treatment to all service users without making exceptions based on age, IQ, developmental disorders, substance misuse and existing mental or physical health conditions. The service is designed to respond to those who are in, or recovering from an acute mental health crisis, considering the following treatment options:
- Treatment at home, as an alternative to mental health hospital admission
- Crisis Prevention House admission.
- Hospital admission to an acute mental health ward, as a last resort
- The service aims to deliver excellence with regards to reviewing individual’s acute mental health crisis and related risk in a holistic manner helping to support community-based treatment services with a focus on recovery.
Within available resources the aims of the service are:
- Engaging service users in their own treatment, providing education and information to enable choice
- Maximising service users’ strengths and personal resources to enhance recovery
- Providing evidence based mental health treatment / interventions
- Providing pro-active health promotion focussing on smoking cessation support and healthy living
- Empowering service users to maximise their participation in community life
- Enhancing and supporting the care provided in primary care by establishing effective liaison with local GP.
- Identifying and managing risk, including risk to dependent children of service users or vulnerable adults
- Establishing a detailed understanding of all local resources relevant to support of
- individuals with mental health problems and promote effective interagency working.
- Providing advice, education and psychosocial interventions to families and carers
- Targeting resources to meet the needs of eligible people and providing services that are sensitive to cultural, gender, sexual orientation and disability needs.
- Promoting recovery, independence, personalisation and wellbeing
Service manager(s)
Helmut Kolakowski