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About the North London NHS Foundation Trust
We provide a wide range of mental health specialist services, across the five boroughs of Barnet, Camden, Enfield, Haringey and Islington, including children and young people’s mental health services, prison services, forensic services, eating disorders and drug and alcohol recovery. We also support the UK Armed forces community, including members of the Reserve Forces, providing specialist veteran services across London.
Find out more with our frequently asked questions
You may have questions about yours or someone else’s care, recruitment or just need to find out how to get to our sites. Here is a list of FAQs that may help.
How will you handle my information?
We are committed to our duty to protect the privacy and confidentiality of service users and staff. We have measures in place to ensure safety, and security of all the personal data that we hold, use and collect about you; both in paper and electronic format.
What is a service user?
We use the term ‘service user’ to describe anyone who is a patient or a user of our services. Throughout our website and in our literature we frequently interchange the terms service user and patient. In both cases we mean the same thing.
What is a carer?
A person can be formally classed as a ‘carer’ if they provide regular unpaid practical support to a relative or friend or person that cannot manage without help because of their age, illness or disability. But people who assist someone in this way may not necessarily identify themselves as being a ‘carer’, particularly if they are a parent or a neighbour who helps out occasionally.
How long will it take to hear about my referral?
Each of our services have different referral requirements including the time it takes to come back to you about your care. If you are waiting to hear from a service about your referral, please contact the service directly. You can find contact details for services in our a-z of services.
Latest news
Dual Diagnosis Network members inspired by theatre experience at “The White Chip”
Service users and staff from the St Ann’s Drug and Alcohol Group, part of the Dual Diagnosis Network (DDN) in Haringey, recently enjoyed an uplifting outing to see "The White Chip" at Southwark ...
60 Seconds With... Celebrating South Asian Heritage Month
As part of our 60 Seconds series, where we take a quick dive into the people behind the work across our Trust, we’re shining a spotlight on colleagues during South Asian Heritage Month....
Cost of Living support from Money Wellness
Money Wellness provide confidential advice for money worries so you can live more and stress less.Every day, they help people up and down the country with: Budgeting Benefit checks Nego...
Document sharing available for our adult service users
From Wednesday 30 July 2025 the document sharing tool within Patients Know Best (PKB) will be available for our adult service users (18 years and above). ...
CQC confirms Trust staff are “kind, caring, have good understanding of mental health law, and prioritise explaining patients' rights well”
An inspection report of our inpatient mental health wards has confirmed that patients are looked after by staff who are “kind, caring and approachable”....
Resident doctors' strike
The British Medical Association has announced that Resident Doctors in England, including those across the Trust, will be going on strike from 7am on Friday 25 June 2025 until 7am on Wednesday 30 July...
Join our team
Be part of the North London NHS Foundation Trust, share our passion for excellence and innovation, and make a positive difference to people’s journey to recovery.
